FAQ - Frequently Asked Questions
MAYBE WE CAN CLEAR SOME QUESTIONS HERE?
Check-in/Check-out
Check-in: from 2:00 p.m. to 7:00 p.m.
Check-out: from 7:30 a.m. to 10:00 a.m
So that you don't lose valuable vacation time filling out forms at reception, please fill out our online check-in form before your arrival. In this way, your on-site registration is quick, easy and reduced to a minimum of time.
You will receive your access data with the booking confirmation and/or a few days before your arrival with the arrival information.
Rooms
Yes, but breakfast is not included in the standard price. Unless otherwise specified in your personalized offer, it will be listed separately.
The cost is €18 per person/per day. It can be added upon request. You can order/book breakfast until 5:00 PM on the day of arrival and can be ordered separately for each day.
Upon request, you can order bread for your own breakfast (except on Sundays). Orders can be accepted by 5:00 PM the day before.
Location
There's a footpath to the center, which takes you there in about 10 minutes. The Center Shuttle (inclined elevator) is also available free of charge. Opening hours are posted.
The top station of this elevator is about a 5-10 minute walk from us.
Service
Yes, a ski bus runs 4x in the morning to the Gaislachkoglbahn and 4x in the afternoon back to the house. Except on Saturdays: 2x mornings, 2x afternoons
The bus stop is directly at the house parking lot. (50m from the house).
A detailed timetable is available in the building or here .
Important information: This ski bus usually only runs after the opening of the winter ski area.
Deposit / Payment / Cancellation
Yes.
Upon reservation, a deposit of 50% of the travel amount is due by bank transfer.
The remaining payment is due upon check-in.
We offer the following payment options on site : cash (euros), EC/Maestro/debit card, or credit card (Visa and Mastercard only). We do not accept foreign currencies. A bank transfer of the total amount in advance is also possible.
House Rules
No, dogs and other pets are not allowed in our house.